Safety First

The way we manage risks has given us a great performance for safe and incident-free workplaces. 

The safety of people is an essential value for Gasmar

We operate by protecting our employees, contractors, customers and communities, by means of a methodology that includes the identification of potential risks, the implementation of measures to prevent possible incidents, and the education of employees and contractors regarding unsafe behaviour. We are constantly improving our infrastructure, with strict safety policies for our team, employees and visitors, making routine inspections to detect any risks that may occur.

And we are very strict

  • It’s forbidden to take in lighters or cigarettes and to use mobile phones on our premises. We are constantly reducing the risk of ignition.
  • We constantly train our team with firefighters in the USA.
  • Before any loading or unloading of LPG, we meticulously check the connections to avoid any leaks during the process.
  • A 24-7 operated control room monitors our installations to assure performance, control and safety. It can be operated manually or automatically.

Prevention and monitoring

Constant training of our team, including firefighting knowledge. Technology to constantly monitor and activate mechanisms remotely.

Permanent Monitoring

We have a monitoring center that operates 24-7 to ensure safe and controlled operations at all times. Our equipment can be operated manually or automatically.


We constantly and meticulously check the connections to avoid any possible leakage during the processes.

Strict Control

Entering the premises with lighters or cigarettes of any kind, and using mobile phones on our premises is prohibited. We aim to prevent the slightest ignition.

Enviroment monitoring

With our own chromatograph, a unique device in Chile, we are able to monitor traces of odourant that could be released into the atmosphere and harm our environment.

International Expertise

Our emergency response team is constantly trained in the USA, implementing the latest and most cutting-edge safety and risk prevention techniques and technologies.

Cooperation with firefighters

We have a permanent commitment with the firefighters of Puchuncaví, supporting this institution with resources so it can do the best job possible, which is fundamental for the community.

Our processes in 3 steps:

Step 1

At least once a month, Gasmar receives a tanker ship at its dock that usually comes from Houston, Texas, USA.

Step 2

Experts connect the ship with our facilities through flexible connections. By means of a pump system, we load the LPG to our five tanks to keep a stock, enabling us to have the largest LPG storage on the west coast of South America.

Step 3

Our LPG is dispatched to a large part of the territory through two systems: A pipeline that connects Gasmar with its customers’ distribution plants, and trucks that arrive at our plant, are supplied with gas and then transport the product to the customer plants located throughout Chile.

Get to know more details about our processes in the following virtual tour.

1. Receiving the LPG at the dock

About 16 tanker ships arrive every year to the dock owned by a third party, to be unloaded during a process that takes about two days per ship. Propane and butane (both usually denominated LPG) are odorless gases that when cooled down attain a liquid state. This helps with transportation, making it cheap and safe to handle.

We are very strict and focused on safety about the control measures during unloading, made possible by flexible connections with two-way safety valves.

2. Trench area (pipelines)

Once the LPG begins to be unloaded from the ship, it’s transported by pipe to the storage tanks. All of our pipes comply with strict international safety standards, guaranteeing safe operation of our terminal.

3. Tank Nº5 and safety pools

The biggest tank of our terminal is tank Nº5, with a capacity of 60,000 m³ or 35,000 tonnes. It allows us to store the contents of about 2.3 million propane cylinders. It was built in 2014 by an international company, a leader in the construction of storage tanks of this type. This tank is the newest of our terminal and includes water sprinklers and monitors at four different parts of the structure, which can be controlled remotely.

The safety pools are filled with about 11 million litres of water to comply with international NFPA standards, the ones with which Gasmar designs its systems. The objective is to have a certain amount of water available if there is a fire. These pools are another safety measure in case of an emergency.

4. Refrigeration units and tanks 1 to 4

The increase in pressure that is naturally generated by LPG is controlled automatically by the refrigeration units.

Robust units with equipment that is constantly reviewed and, maintained permanently allow us to keep the systems working and others as a backup.

Tanks 1 to 4 have a combined total storage capacity of 85.000 m³.

5. OdoUrant and Chromatograph

This is one of the most important parts of our terminal, as most of the safety measures involve what happens here, i.e., the application of odourant to LPG.

LPG is odourless in its original state, the known “gas smell” is a consequence of the incorporation of a special product that is added in small quantities. The dosage of odourant for LPG is just 24 grammes per tonne.

6. Truck loading bay

Part of the LPG is transported by trucks, owned by Gasmar or third parties, that are loaded in our loading bay.

We have four loading bays for trucks, which are put on a scale before and after the loading process. Safety measures are applied such as removing any static electricity that might be stored in the truck.

The connection from our terminal to the truck is a process that does not take longer than 40 minutes, in which the trailer tank is filled with approximately 22 tonnes.

7. Pipeline

85% of the LPG that is delivered from our terminal is transported by a network of pipelines owned by a third party to Santiago, where distribution companies fill up the smaller tanks and cylinders for domestic and commercial use.

8. Safety FlareS

At the Quintero terminal we have two safety flares, one working and the other used as a backup. This equipment is an additional safety measure to address a possible pressure increase of the LPG there might be in the storage tanks. When there is a variation in the pressure readings, the system will automatically open valves that release the additional pressure towards the flares. According to protocol, the main flare should be always lit.

9. Control Room

In this room we have complete control of our systems throughout our terminal. All the Programmable Logic Controller (PLC) units are monitored 24 hours a day, seven days a week. Our team is present constantly in this room in order to supervise that the plant is working correctly.

Learn More

What is LPG used for?

Explore the different uses of LPG in our daily lives.